Last updated: August 2026
Warner's Carpet One ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
Information You Provide
- Contact information: Name, email address, phone number, and shipping address when you place an order or contact us.
- Payment information: Cardholder name, card number, expiration date, and CVV. This data is processed through encrypted SSL channels and is not stored on our servers.
- Communication: Messages you send us through our contact form, email, or phone.
Information Collected Automatically
- Device and browser information: IP address, browser type, operating system, and device type.
- Usage data: Pages visited, time spent on pages, referring URLs, and search terms used on our site.
- Cookies: We use cookies to remember cart contents, improve site performance, and understand how visitors use our store.
How We Use Your Information
- Process and fulfill your orders, including shipping and tracking notifications
- Respond to your inquiries and provide customer support
- Send order confirmations and important account-related emails
- Improve our website, products, and services based on how you use them
- Send promotional emails about new arrivals and seasonal collections (only if you opt in)
- Prevent fraud and protect the security of our store
Information Sharing
We do not sell, rent, or trade your personal information to third parties. We share information only with:
- Shipping carriers (to deliver your order)
- Payment processors (to process your transaction securely)
- Service providers who help us operate our store (e.g., email delivery, analytics)
- Legal authorities if required by law or to protect our rights and safety
Cookies
We use the following types of cookies:
- Essential cookies: Required for the cart and checkout to function. Without these, you cannot place an order.
- Analytics cookies: Help us understand which pages are most visited and how visitors find our store.
- Preference cookies: Remember your settings, such as cart contents, for your next visit.
You can disable cookies in your browser settings, but this may affect cart and checkout functionality.
Data Security
We protect your information using industry-standard security measures including 256-bit SSL encryption for all checkout transactions. Payment card data is processed by certified payment processors and is never stored on our servers. Access to personal information is restricted to authorized personnel only.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Opt out of promotional emails at any time (use the unsubscribe link in any email)
- Request a copy of your data in a portable format
To exercise any of these rights, contact us at info@warnerscarpetone.com.
Children's Privacy
Our store is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
Contact Us
Questions about this Privacy Policy? Contact us at:
Warner's Carpet One
2205 Sardis Road North, Charlotte, NC 28227
info@warnerscarpetone.com
(704) 575-3977